Creepy Crawly | About Us

Our mission

Creepy Crawly Pest Control’s mission is to increase the quality of your life through every Creepy Crawly interaction. Out goal is to make you smile by providing you with extraordinary service. Simply put, we love to WOW our customers in all that we do!

Core Values

Creepy Crawly Pest Control’s professionals are held to the highest standard in the pest control industry. We live by 10 core principles that guide us in all that we do. We believe so much in these principles that we display them right here publicly to ensure us that you, the customer, hold us accountable.

Build a positive team and family spirit through kindness, respect, appreciation and loyalty.

Go the extra mile by exceeding expectations with every customer experience.

Nourish relationships by treating customers and associates the way “they” want to be treated.

Live by your moral compass exemplifying integrity, fairness and trust.

Be resolute exuding passion and determination; never never give up.

Listen, share and collaborate ideas openly with customers and associates.

Improve yourself personally and professionally through continued education.

Encourage happiness through praise, incentives, activities and friendship.

Adopt and drive new ideas with a sense of adventure.

Create “customers for life” by providing extra value as the industry leader.

Social responsibility

Creepy Crawly Pest Control is committed to helping protect the world’s health from disease-carrying pests. To do this, Creepy Crawly has partnered with the Nothing But Nets campaign to help stop the spread of deadly disease Malaria, transmitted by the mosquito bit. As a proud supporter of this effort to help save lives, Creepy Crawly dedicates a portion of company profits annually to Nothing But Nets to provide insecticide- treated bed nets to countries with the greatest need. Together we can help save the lives of millions from this deadly killer.

Our Background

Since its launch, Creepy Crawly Pest Control has protected over 100,000 new homes in Queensland alone, over 10,000 commercial buildings and many existing homes from termite attack.

Creepy Crawly Pest Control was established in February 1992, by Anthony Anderson. As the business grew, Anthony called on his brothers Paul and Stephen Anderson to join. Stephen now manages  all Rockhampton and Gladstone  areas, with Paul managing the Sunshine Coast and North Brisbane areas.

With the acquisition of South Coast Ace Pest Control, established in 1976, Creepy Crawly has experience that equates to over 40 years in total pest control provision to the public.

When it comes to pest control, Creepy Crawly knows the business from the ground up as the Creepy Crawly technicians have developed many of the pest control materials, chemicals, termite control agents and systems they use today.

Having their own unique, certified products gives Creepy Crawly Pest Control many advantages. Not only are they fully knowledge about the products in use, but with no middle man, Creepy Crawly can pass savings on to you ,our customers.

All employees of Creepy Crawly Pest Control are committed to consistently meeting and exceeding the needs of our customers. We are committed to delivering quality products, on time, every time using the most appropriate measures to meet product requirements for use. Our customers expect safe, reliable and optimum cost products, and Creepy Crawly Pest Control employees will do whatever is necessary to make sure our products are the best to offer the industry.

There are mechanisms in place through regular staff meetings to ensure the quality of product is up to standard and that there are no miscommunications and errors made.


Creepy Crawly Pest Control is  affiliated with Australasian Institute of Pest Management and Training  , a registered training organisation within the pest control industry, training people all over Australia and overseas . All Creepy Crawly Pest Control employees are trained to the highest standard in all facets of pest and termite control with this training organisation. For more information, please visit

Creepy Crawly Pest Control is based in Queensland Australia, operating from head office in Toowoomba, and Regional branches in Beenleigh and Sunshine Coast and Rockhampton and Gladstone , with several regional franchisees delivering quality service throughout Queensland, Sydney western suburbs and northern NSW.


As Creepy Crawly Pest Control continues to grow in all areas a quality assurance system was necessary and was implemented to ensure continuous success amongst all customers and employees. Creepy Crawly Pest Control is now certified through the very reputable CertMark Australasia auditors and certifiers.

Download ISO14001 Environmental Management System certificate
Download ISO 9001Quality Management System certificate 
Download Occupational Health and Safety Management System certificate

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