Answers to your frequently asked questions about pest control

Why should I choose Creepy Crawly Pest Services?

  •  All technicians are trained by a certified expert on a continuous basis to make sure they are current on all the latest techniques and methods.
  • All technicians are “professional” in appearance; with clean uniforms, pleasant professional manners, and an understanding of the importance of punctuality.
  • All technicians drive clean, safe, and professional appearing vehicles.
  • All technicians render quick response service calls, usually within 24 hours of notification.
  • Creepy Crawly has nearly 40 years of experience in the pest control industry. President/owner Anthony Anderson is a University  Pest Management Graduate.
  • Creepy Crawly leads the way to the future with our advanced treatment methods. We don’t “follow the pack.”
  • Creepy Crawly employees utilize state-of-the-art pest management programs.
  • Creepy Crawly is open Saturdays and has a 24 hour hotline.
  • Creepy Crawly is engaged in all phases of pest management: pest control, rodent control, termite control, fumigation, , mosquito control, commercial services, and pre-construction services.

Why should I hire a professional when I can try it myself?

  • A Creepy Crawly professional not only has the latest and most effective products, but also the education and knowledge to get the job done right.
  • A Creepy Crawly professional knows the habits, life cycles, food preferences, and harborage areas of the pest he/she is treating.
  • A Creepy Crawly professional can tell the difference between the many insects that exist in their own region, and knows that each has its own prescribed methods of control.
  • A Creepy Crawly professional knows how to handle products safely, when and where to apply them, and how much application is necessary.
  • A thorough inspection by a Creepy Crawly professional can spot possible problems before they become serious and therefore limit the amount of products that need to be applied.
  • A Creepy Crawly professional knows many non-toxic ways of managing an insect infestation; including habitat modification, exclusion techniques, the use of growth regulators and the proper use of baits.

How can I tell the difference between a flying ant and a termite?

There are three easy ways to tell flying ants and termites apart:

Wing size: Termite wings are all equal in length and extend well past the abdomen. Ants have wings which are unequal in length and generally end at the tip of the abdomen.

Antennae shape: Antennae on termites are straight and beadlike, but on ants they are elbowed.

Waist size: Ants have a pinched waist, but termites have no constriction in the body and are more streamlined.

What is a termite swarm, and what should I do if I experience one?

Termite swarms occur when a termite colony has grown so large that they send out new reproductive termites to start new colonies. The swarmers can come out during the day or night depending on their species. Subterranean termites generally swarm during the day and have more individuals than Drywood termites which swarm generally at night.

The important issue here is that swarmers are a sign of termite infestation, and that means you have a problem. The good news is the experts at Hulett are here to help!

What treatment method would Creepy Crawly recommend to protect my home from termites?

Different types of termites require different types of services, and Creepy Crawly provides all of the most effective and environmentally responsible treatments!

Drywood Termites: Drywood termites require treatments such as structural (tent) fumigation. Creepy Crawly will work with you and what authorities in your state to control these nasty pests.

Subterranean Termites: Subterranean termites are eliminated in ways such as Creepy Crawly’s Liquid Defence treatment or by a Termite Baiting System. Also our Termifilm physical barrier can be utilised in moisture prone areas around the structure.

Creepy Crawly’s Liquid Defence treatment creates an invisible liquid barrier around your home. This method has become America and Australia’s number one termite treatment with over 2,000,000 homes treated!

Baiting systems provide a food source for termites and then use an insect growth regulator to eliminate the colony. If you get rid of the colony there are no termites to attack your home.

What is the difference between a Drywood termite and a Subterranean termite?

Drywood termites are a group of termites that do not need ground contact or moisture. They can live their entire life cycle inside a piece of structural timber or a piece of furniture. Their numbers are less than that of Subterranean termites and they tend to be a bit larger in size. Drywood termites generally swarm after sunset or at night, from October until May. However, they can swarm at other times. Their swarmers are generally brownish in colour.

Subterranean termites must have ground contact or a secondary moisture source to live. Most are small and black in the swarmer phase. Subterranean termites generally swarm during the Spring and Summer months during the daytime (especially after a heavy rain). However, they can swarm at other times

My home is built of concrete block and steel, so do I still need to worry about termites?

When it comes to termites, it doesn’t matter if your home or office is built of concrete block /steel or if it is sitting on a concrete slab without wood contacting the ground. Your property is still vulnerable to subterranean termites; and once inside they are difficult to detect until significant damage has been done.

Subterranean termites can travel long distances through your home. Since they usually only swarm once a year, you are not likely to see them. They create mud tunnels, many feet long, eating their way even through wood that has been pre-treated with preservatives.

The good news is Creepy Crawly’s termite treatments can actually prevent all of this from happening. Our preventive termite treatments catch termites before they ever enter your home.

Will termites go away on their own after termite season passes?

Unfortunately, no. Termites are present during both termite swarm season and non-season times. The difference is whether you see them or not. Subterranean termites create mud tunnels, many feet long, which allow them to eat their way through your home without being detected until swarm season.

The good news is Creepy Crawly’s termite treatments can actually prevent this from happening. Our preventive termite treatments catch termites before they ever enter your home.

Could there be termites on my property right now moving towards my home?

Yes! Termites are constantly foraging for new food sources. An average lot surrounding a home can support three to four active termite colonies. Each colony can contain as many as a million termites.

How long after the initial treatment does it take to see results?

The good news is Creepy Crawly’s termite treatments can actually prevent this from happening. Our preventive termite treatments catch termites before they ever enter your home.

Time of results will vary with the target insect and the pest management strategy employed, but for the most part results are rapid and long lasting.

Your ongoing service agreement will ensure that pests are not only controlled, but prevented and kept out of your home. If bugs do somehow return, so does Creepy at no additional charge; Guaranteed!

Why are baits often more effective than sprays?

Spray products break down fairly quickly in most cases, and must be contacted by the target insect in order to be effective.  However, baits work on both the bugs you see and the bugs you don’t see.

Ants, for example, will bring the bait back to their nest and spread it throughout the colony.  This leads to a more effective and efficient pest control system with results you can really see.

Why does Creepy Crawly’s service focus on the outside of my home?

Queensland = bug’s paradise. Outside your home is where bugs live and breed. Our service is designed to stop activity where it originates.  By getting to the bugs on the outside of your home we can often prevent them from ever getting inside.  This is also more convenient for you since you aren’t required to be home during the time of service.

If bugs somehow return, so does Creepy Crawly at no additional charge; Guaranteed!

Why does it take more than one treatment for fleas, ticks and bed bugs?

Fleas, ticks and bed bugs have different life cycles than other targeted species. During certain phases of their life cycle they do not succumb to treatments, so we have to “catch” them between these dormant cycles in order to attain management.

Why are some types of ants such problematic pests?

Some types of ants are very problematic, but with the proper service type control can be attained.  For example, some ants are miners of the soil. They tunnel under slabs and enter homes through cracks in the slab and various other penetration points. They also have multiple queen colonies which allow for rapid and constant reproduction.

Even though these ants are challenging, Creepy Crawly has a service designed to manage and control them. Our program uses various products and methods to draw activity away from the home.

Why should I continue being on a Creepy Crawly program when I no longer seem to have pests?

We like to think of it like driving a car. If you don’t keep up the routine maintenance then the car will breakdown and eventually you will have problems.

Pest activity is exactly the same way.  Our programs are designed to give your home routine maintenance to manage your pest issues and to prevent problems before they happen.  Our warm climate here in Queensland keeps pests active all year round.  So when you think your pest problems are gone, it is only because of the routine pest “maintenance” performed by Creepy Crawly.  Without that maintenance, your pest problems would come back.

Still have a question?

Couldn’t find an answer to your question? No problem! Our experts will address all of your concerns and questions, as well as recommend the treatment that is right for you.  


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